1. Terms and conditions of sale

All orders accepted by us (EXCELSIOR HEALTH LTD) and all quotations accepted by you (the Purchaser) are subject to the following terms and conditions which shall prevail over any other terms or conditions which you may seek to introduce, unless otherwise expressly agreed in writing by one of our directors. We (EXCELSIOR HEALTH LTD) reserve the right to alter these terms and conditions of sale at any time.

Opening of a credit account is subject to satisfactory trade references and a credit check, and is at the discretion of EXCELSIOR HEALTH LTD.

Thank you for opening a trade account with Pharmazon Global and for trusting us with your wholesale orders.  As part of our ongoing commitments to our suppliers and partners, we provide them with the necessary assurances that their stock is being sold to UK customers and not for re-export.

Hence, this is a polite request for you to reply to confirm:

I hereby confirm the orders placed with Pharmazon Global are for UK use only and not for re-export.  Upon receipt of your reply, we will be happy to continue to work with you for your UK orders.

  1. Payment
  2. a) Payment must be made within the agreed payment terms, unless written agreement has been given by EXCELSIOR HEALTH LTD.
  3. b) All payments which are not received when payable will be considered overdue. In such a case we shall be entitled to charge interest at the rate of 8% plus the Bank of England base rate per annum from the time when such becomes due for payment, until they have been paid in full.
  4. c) We reserve the right to withdraw credit facilities and suspend deliveries if circumstances arise which in our view oblige us to do so.
  5. d) The purchaser shall bear any bank charges.
  6. Discount
    Please note that we do not give settlement discount.
  7. Delivery
  8. a) Any date given by us for the delivery of any goods is an estimate only and we shall not be liable for any delay in delivery however caused.
  9. b) We do not deliver goods outside our premises unless the invoice value (exclusive of VAT) of the consignment is more than £1000.00 (UK Only)
  10. Claims
  11. a) We will at our own cost and expense repair and/or replace at our discretion the whole or any part of the goods forming the subject of the Contract which are defective in quality, under delivered or fail to comply with any specification laid down in the Contract subject however to the following conditions:

(i) In the event of any matter giving rise to complaint; you must give notice thereof to us within two days of the date of the delivery of the goods to the destination agreed in the Contract.

(ii) Following notice of complaint we must be given a reasonable opportunity of examining the relevant goods.

(iii) In the event of damage occurring to the goods during transit you must give written notice to us within two days of the date of delivery to the destination named in the Contract and further where such goods are consigned by an outside carrier you must in addition comply in all respects to that carriers conditions of carriage for notification of claims or loss or damage in transit.

  1. b) Save as mentioned in sub-paragraph (a) above we shall be under no liability whatsoever whether contractual tortious or statutory for any defect of quality shortfall of quantity breach of specification or any other matter in relation to goods supplied or for any consequential damage however caused thereby incurred by you or any other person firm or corporation and whether arising directly or indirectly from any matter complained of in relation to the goods.
  2. c) Any condition warranty or statement as to the quality of the goods or of their fitness for any purpose whether expressed or implied by any statute trade custom or otherwise is deemed excluded unless expressly accepted in writing by us.
  3. Risk

Risk of damage to or loss of goods supplied will pass to you:

  1. a) in the case of goods collected from our premises, at the time of collection or
  2. b) in the case of goods to be delivered otherwise than at our premises at the time when we so deliver the goods.
  3. Retention Of Title

7.1 Subject to Clause 7.3, title to any goods supplied shall not pass to you until EXCELSIOR HEALTH LTD receives payment in full (in cash or cleared funds) for:

  1. a) the goods in question;
  2. b) any other goods that EXCELSIOR HEALTH LTD has supplied to you; and
  3. c) any other payment which may be owed by you to EXCELSIOR HEALTH LTD from time to time;

7.2 Until title to any goods has passed to you, you shall:

  1. a) store those goods separately from all other goods held by you and so that they remain readily identifiable as the property of EXCELSIOR HEALTH LTD;
  2. b) make clear in any asset or stock registers maintained by you that those goods are the property of EXCELSIOR HEALTH LTD;
  3. c) not remove, deface or obscure any identifying mark or packaging on or relating to those goods;
  4. d) maintain those goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery (and apply the proceeds of any such insurance in the same manner as provided under Clause 7.3(c) for proceeds of sale);
  5. e) notify EXCELSIOR HEALTH LTD immediately should you become subject to any of the events listed in Clause 8 (and you shall also inform any receiver, manager, administrative receiver or similar who may be appointed with respect to any of your assets that those goods belong to EXCELSIOR HEALTH LTD and are not assets belonging to you); and
  6. f) give EXCELSIOR HEALTH LTD such information relating to those goods as it may require from time to time.

7.3 Subject to Clause 7.4, you may resell goods on an arm’s length basis in the ordinary course of your business before EXCELSIOR HEALTH LTD receives payment for those goods. However, if you do so:

  1. a) any such sale shall be by you as principal and not as agent for EXCELSIOR HEALTH LTD;
  2. b) title to the goods in question shall pass to you immediately before the time at which such resale occurs; and
  3. c) the proceeds of any such sale shall be applied in the first instance to satisfy any outstanding payments due from you to EXCELSIOR HEALTH LTD and accordingly any such proceeds shall be held by you in a separate and identifiable manner as the property of EXCELSIOR HEALTH LTD and shall not be mixed with other funds nor paid into any overdrawn bank account.

7.4 If before title to any goods passes to you, you become subject to any of the events listed in Clause 8, or EXCELSIOR HEALTH LTD has any reasonable grounds to believe that you will be unable to pay in a timely manner, without limiting any other right or remedy EXCELSIOR HEALTH LTD may have (and regardless of whether you have notified EXCELSIOR HEALTH LTD of the occurrence of the event in question):

  1. a) your right to resell and possess any goods in which title has not yet passed to you shall immediately cease; and
  2. b) you shall promptly deliver up those goods to EXCELSIOR HEALTH LTD on demand and should you fail to do so (or in any event should EXCELSIOR HEALTH LTD so elect) you shall permit EXCELSIOR HEALTH LTD to recover those goods in accordance with its rights under Clause 7.5.

7.5 You shall allow EXCELSIOR HEALTH LTD or its authorised representatives on request access any premises where any goods in respect of which title has not passed to you may be stored (or in the case of any premises not under your direct control, you shall procure that such access is granted for EXCELSIOR HEALTH LTD or its authorised representatives) for the purposes of inspecting those goods and verifying your compliance with this Clause 7 and/or where your right of possession of those goods has ended, for the purposes of recovering those goods.

7.6 Notwithstanding the date acceptance of these terms and conditions, these terms and conditions shall apply with retrospective effect to all past and future supplies of product by EXCELSIOR HEALTH LTD.

  1. Insolvency


  1. a) you make any voluntary arrangement with your creditors; or
  2. b) (being an individual or firm) become bankrupt; or
  3. c) (being a company) you become subject to an administration order or go into liquidation (otherwise than for the purposes of a solvent amalgamation or reconstruction); or
  4. d) a receiver or administrative receiver is appointed of any of your property or assets; or
  5. e) you cease or threaten to cease to carry on business; or
  6. f) we reasonably apprehend that any of the above events is about to occur and we notify you accordingly; then

as well as having any other remedies we shall be entitled to cancel all existing orders for goods placed by you or suspend any further deliveries of goods placed by you or suspend any further been delivered to you and not paid for the price shall become immediately due and payable.

  1. Third Party Rights

Nothing in this contract confers or purports to confer on any third party any benefit or any right to enforce any term of this contract pursuant to the Contract (Rights of Third Parties) Act 1999.

  1. Force Majeure
  2. a) In no event shall we be liable for any failure to perform which is due to force majeure. As used here the term ”force majeure” means any event beyond the reasonable control of us including but not limited to fire, flood, earthquake, explosion, inclement weather or unforeseeable natural occurrence or accident; strikes, lock-outs, work-to-rule, or other labour disputes; war, civil unrest, acts of vandalism, or other violence; any law, order, proclamation, regulation, ordinance, demand or requirement of any government agency, civil or military authority; delay, cancellation or disruption of travel arrangements; illness or injury to personnel; any pre-emption, failure, degradation or severance of any facility or equipment that we have procured for the provision of business.
  3. b) If our performance of any of our obligations hereunder is prevented, restricted or interfered with by reason of force majeure as defined above, then we, upon giving as prompt notice to you as is reasonably possible, shall be excused from such performance to the extent of such prevention, restriction, or interference and shall, if possible, continue performance hereunder whenever such causes are removed.
  4. General
  5. a) Any notice under these conditions must be in writing addressed to the other party at its registered or principal place of business.
  6. b) No waiver by us of any breach of these terms and conditions by you shall be considered as a waiver of any subsequent breach of the same or any other provision.
  7. c) Should any of these Conditions be found by a court or other competent authority to be void or unenforceable, in whole or in part, such provision shall be deemed to be deleted from these Conditions and the remaining Conditions shall continue in full force and effect.
  8. d) These Conditions and the Contract shall be construed according to English Law and the parties hereto submit to the non-exclusive jurisdiction of the Courts of England and Wales.

By placing an order, the purchaser acknowledges to have received and understood the contents of these Terms and Conditions and also acknowledges that they govern all contracts between the purchaser and EXCELSIOR HEALTH LTD.

Modern Slavery Act 2015

In acknowledgement of the Modern Slavery Act 2015, our Slavery and Human Trafficking Statement can be found here.

Main Menu